It’s important that you supply us with as much information as possible when submitting your account. The more information that you give us, the better are chances will be for collecting your account.

Once you submit your account to us online, our support team is immediately notified via email that your account has been received by our office and that it is now ready to be processed. You will also receive an automated email confirmation for your own records. Within seconds after submitting your account for collection, all of the information that you provided to us will be transferred into our collection software and your account will immediately be electronically assigned to one of our collection professionals. At this point, you have now officially assigned your account to a full service collection agency!

Note: If you are assigning a judgment for collection, please fax a copy of the judgment after you submit your account. If you are not assigning a judgment, it’s not necessary to provide any documents unless we request it.

Now that your account is in collections, it’s important that you cease all communication with the debtor. Should the debtor contact you, immediately refer them back to us.

Any accounts that are assigned to PHS for collection will be reported to the Credit Bureau, Trans Union Corporation. This trade line will read as an unpaid collection item and it will remain on the debtor’s credit for up to seven (7) years.

PHS provides a weekly update on all accounts for our clients, which will be sent to the email address that you provided to us when you submitted the account online.

Our collection rates vary depending on the age (months delinquent) of your account. We charge an average rate of 30% of the gross dollars that we collect. If we don’t collect your account, you will not be charged. Any monies received and collected by PHS will be remitted by U.S mail to our clients every Friday.

For your convenience, if you have more than ten (10) accounts to submit, please call us for instructions regarding batch processing. If you’re submitting a large volume of invoices, we recommend that you provide them to us on an excel spreadsheet.

If you have any questions as you are submitting your accounts online, feel free to call us at 714.890.5622. We will be standing-by to assist you!

If you are now ready to assign your account to PHS for collection, just click on the button below to get started!